Shipping policy
We aim to deliver your orders promptly and reliably. Please review our shipping policy below:
-
Shipping Area
1.1 We only ship within South Africa.
-
Shipping Provider
2.1 We use Courier Guy, Aramex or other third party courier services to ship packages.
-
Delivery Time
3.1 Orders are processed and shipped within 2-7 business days after receiving payment.
3.2 Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
-
Delivery Issues
4.1 If a order can not be processed within 30 days due to supplier logistical issues, an automatic refund will be issued. We are not responsible for any delays caused by any third-party couriers.