Privacy policy

Last Updated: 29 July 2026

Price Drop Perfumes ("we", "us", "our") operates this website and online store, including all related information, products, services, features and tools (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described below.

If there is any conflict between our Terms of Service and this Privacy Policy regarding the handling of personal information, this Privacy Policy shall prevail.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address

Payment Information

Payment details required to process your order are securely handled by our trusted third-party payment providers.

Price Drop Perfumes does not store or have access to your complete debit or credit card information.

Account Information

If you create an account with us, we may collect:

  • Username
  • Password
  • Account preferences
  • Saved addresses

Order Information

We collect information relating to your purchases, including:

  • Products purchased
  • Shopping cart contents
  • Wishlist items
  • Order history
  • Returns and exchanges

Communications

Information you provide when contacting our customer support team, including emails and messages.

Device Information

When you use our website we automatically collect certain technical information including:

  • Browser type
  • Device type
  • Operating system
  • Network information
  • Unique device identifiers

Website Usage Information

Information about how you browse and interact with our website, including:

  • Pages viewed
  • Time spent on pages
  • Products viewed
  • Click activity
  • Referral sources

How We Collect Information 

We collect personal information:

  • Directly from you when placing an order, creating an account or contacting us.
  • Automatically through cookies, pixels and similar technologies while you browse our website.
  • From trusted service providers who assist us in operating our business.
  • From advertising and marketing partners where permitted by law.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders.
  • Arrange delivery through courier partners.
  • Process returns and refunds.
  • Communicate regarding your orders.
  • Respond to customer enquiries.
  • Improve our website and Services.
  • Personalize your shopping experience.
  • Detect and prevent fraud.
  • Comply with legal obligations.

We may also use your information to send promotional offers, product updates and marketing communications where permitted by law. You may unsubscribe from marketing emails at any time.

Cookies & Similar Technologies

Our website uses cookies, pixels and similar technologies to:

  • Improve website functionality.
  • Remember your preferences.
  • Analyze website traffic.
  • Measure advertising performance.
  • Deliver personalized advertising through platforms such as Meta (Facebook & Instagram) and Google.

You may disable cookies through your browser settings; however, certain website features may no longer function correctly.

Sharing Your Information

We only share personal information where necessary to operate our business.

Your information may be shared with:

Payment Providers

To securely process payments.

Courier & Logistics Companies

To deliver your orders, we may provide courier companies with:

  • Name
  • Delivery address
  • Contact number
  • Email address
  • Order details where required

Technology Providers

Including Shopify, website hosting providers, analytics services and cloud storage providers.

Marketing Partners

Such as Meta and Google to measure advertising performance and deliver relevant advertising.

Legal Authorities

Where required by applicable law or to protect our legal rights.

We do not sell your personal information.

Protection of Personal Information (POPIA)

Price Drop Perfumes processes personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

We collect only the personal information reasonably necessary to provide our products and services, process transactions, communicate with customers and comply with legal obligations.

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for persons under the age of 18.

We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so that we may remove it.

Data Security

We use commercially reasonable security measures to protect your information.

While we strive to protect all personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Subject to applicable South African law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where legally permissible.
  • Withdraw consent for marketing communications.
  • Request information regarding how your data is processed.

To exercise any of these rights, please contact us using the details below.

Complaints

If you believe we have not handled your personal information appropriately, please contact us first so that we can attempt to resolve your concern.

You may also lodge a complaint with the Information Regulator (South Africa) where applicable.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

Any updates will be published on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or the way we process your personal information, please contact us:

Price Drop Perfumes

📧 Email: info@pricedropperfumes.co.za

🌐 Website: www.pricedropperfumes.co.za